Santhiya Koh Chang Resort

Know Before You Go

• Pool access available from 7:00 AM to 7:30 PM.
• Reservations are required for massage services and spa treatments.
• Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
• Only registered guests are allowed in the guestrooms.
• No pets and no service animals are allowed at this property.
• Contactless check-in and contactless check-out are available.

Mandatory Fees

• and Taxes: You'll be asked to pay the following charges at the property.
• Fees may include applicable taxes: New Year's Eve (December 31) Gala Dinner per adult: THB 3600 New Year's Eve (December 31) Gala Dinner per child: THB 1800 (from 2 to 11 years old) We have included all charges provided to us by the property.

Checkin Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards; cash is not accepted
• Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Special Checkin Instructions

• This property offers transfers from the ferry terminal (surcharges may apply).
• To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation.
• The front desk is open daily from 7:00 AM - 10:00 PM.
• If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation.
• The front desk is staffed during limited hours.
• For any questions, please contact the property using the information on the booking confirmation.
• Information provided by the property may be translated using automated translation tools.
• This property is accessible only by boat.
• The property offers private airport shuttle and shared ferry transfers (surcharge) from Trat Airport to the resort. please ensure to provide your speedboat times at least 3-5 days before your arrival date.
• For transfer service from now - 30th Sep 2024 will operate 2 available schedules per day.
• Join Speedboat on arrival : 13.20 Hrs. and 17.50 Hrs.
• Join Speedboat on departure : 10.30 Hrs. and 15.00 Hrs.