Villa Zolitude Resort & Spa

Know Before You Go

• There is limited hot water on site.
• This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
• Reservations are required for massage services and spa treatments.
• Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
• Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• No pets and no service animals are allowed at this property.
• A car is required for transportation to and from this property.
• Cashless payment methods are available for all transactions.
• Contactless check-in and contactless check-out are available.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
• Fees: Fee for full breakfast: approximately THB 500 for adults and THB 250 for children Airport shuttle fee: THB 1100 per vehicle (one-way, maximum occupancy 2) Early check-in is available for a fee (subject to availability) Late check-out is available for a fee (subject to availability) Rollaway bed fee: THB 2500.0 per day The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

Checkin Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation Guests must contact this property in advance to reserve onsite parking This property accepts credit cards, mobile payments, and cash Mobile payment options include: Alipay, Apple Pay, and WeChat Pay This property reserves the right to pre-authorize the guest's credit card prior to arrival.
• Cashless transactions are available Heating is not provided Parties and events (including family gatherings, birthday parties and weddings) are allowed on site Safety features at this property include a fire extinguisher, a smoke detector, and a security system

Special Checkin Instructions

• This property offers transfers from the airport (surcharges may apply).
• To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation.
• To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation.
• Guests will be asked to provide the property with a copy of their passport before arrival.
• If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation.
• Guests will receive an email within 48 hours before arrival with check-in instructions.
• Front desk staff will greet guests on arrival at the property.
• Information provided by the property may be translated using automated translation tools.
• The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.