Shepherds Tree Game Reserve

National Ratings

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Know Before You Go

• Pool access available from 6:00 AM to 6:00 PM.
• Reservations are required for spa treatments.
• Reservations can be made by contacting the lodge prior to arrival, using the contact information on the booking confirmation.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• No pets and no service animals are allowed at this property.

Mandatory Fees

• and Taxes: You'll be asked to pay the following charges at the property.
• Fees may include applicable taxes: Resort fee: ZAR 195 per person, per stay We have included all charges provided to us by the property.

Checkin Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash Noise-free guestrooms cannot be guaranteed
• Safety features at this property include a fire extinguisher
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Special Checkin Instructions

• Front desk staff will greet guests on arrival at the property.
• Information provided by the property may be translated using automated translation tools.
• Guests with dietary restrictions or food allergies should contact this property in advance.
• This property is located within a national park, and access is restricted to official gate operating hours.
• Guests who arrive after the gates have closed will not be able to enter the park or reach the lodge, so it is essential to contact the property after booking and again before arrival to confirm gate times.
• Guests who intend to participate in scheduled afternoon game drives must confirm the latest arrival time allowed with the property.