Sheraton Resort & Spa, Tokoriki Island, Fiji

Know Before You Go

• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• Fees: Fee for buffet breakfast: approximately FJD 54 for adults and FJD 27 for children Late check-out fee: FJD 150 (subject to availability) Rollaway bed fee: FJD 138.0 per night Credit card charges are subject to a surcharge of 3 percent The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

Checkin Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
• This property accepts credit cards, debit cards, and cash
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Special Checkin Instructions

• Guests must transfer via Boat or helicopter to the property.
• Guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking.
• This property offers transfers from the ferry terminal (surcharges may apply).
• To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation.
• To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation.
• Guests must contact the property in advance for check-in instructions.
• Front desk staff will greet guests on arrival at the property.
• Information provided by the property may be translated using automated translation tools.
• Please note: Guests must make transportation arrangements to reach the property, and confirm arrival time at least 48 hours in advance.
• South Seas Cruises offers roundtrip ferry service for a surcharge from Port Denarau, departing at noon daily.
• The return ferry departs from the property at 1:30 PM, daily.
• Guests must check in with South Seas Cruises at least 30-minutes prior to ferry departure, and there is a baggage weight limit of 55 lbs (25 kg) per person.
• Private boat and helicopter transfer options are also available.