Taveuni Island Resort and Spa

Know Before You Go

• Reservations are required for massage services and spa treatments.
• Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
• Children 17 years old and younger are not permitted at this property.
• No pets and no service animals are allowed at this property.
• Contactless check-in and contactless check-out are available.

Checkin Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Special Checkin Instructions

• Guests must transfer via airplane and shuttle to the property.
• Guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking.
• This property offers transfers from the airport.
• To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation.
• The front desk is open daily from 7 AM - 5 PM.
• If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation.
• The front desk is staffed during limited hours.
• Please be aware that 6 dogs reside at this property.
• Information provided by the property may be translated using automated translation tools.
• This property is located on Taveuni Island.
• This property is accessible via domestic flight (surcharge) with Fiji Airways from Nadi International Airport (NAN) to Matei Airport (TVU).
• The property provides one-way shuttle service from Matei Airport to the resort.
• Guests traveling from Savusavu Airport (SVU) may choose to travel to Taveuni Island via ferry (surcharge), as there are no direct flights from Savusavu Airport to Taveuni Island.
• Please note that guests must arrange and pay for their own transportation to Taveuni Island.