Twinpalms Surin Beach Phuket

Know Before You Go

• Reservations are required for massage services and spa treatments.
• Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
• A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31. One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• No pets and no service animals are allowed at this property.
• Contactless check-in and contactless check-out are available.
• Fees: Fee for buffet breakfast: approximately THB 765 for adults and THB 385 for children Airport shuttle fee: THB 2000 per vehicle (one-way, maximum occupancy 2) The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

Checkin Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards and cash
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Special Checkin Instructions

• This property offers transfers from the airport (surcharges may apply).
• To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation.
• Front desk staff will greet guests on arrival at the property.
• Information provided by the property may be translated using automated translation tools.