Palmeras Garden

House Rules

Children welcome No pets Smoking permitted

Know Before You Go

• Cash transactions at this property cannot exceed EUR 1000, due to national regulations.
• For further details, please contact the property using information in the booking confirmation.
• Pool access available from 10:00 AM to 5:00 PM.
• Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• The property is professionally cleaned.
• Contactless check-out is available.
• Fees: Late check-out is available for a fee (subject to availability) Air conditioning fee: EUR 28 per week In-room safe fee: EUR 12 per week The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

Checkin Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
• Host has indicated there is a smoke detector on the property
• Safety features at this property include a fire extinguisher
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• This property is professionally cleaned
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Special Checkin Instructions

• The front desk is open daily from 9 AM - 5:00 PM.
• If you arrive at the property after hours, you'll need to check in at an alternate location: [Onsite Arena Bar from 5-11:30 PM; lockbox near reception after 11:30 PM].
• If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation.
• The front desk is staffed during limited hours.
• Information provided by the property may be translated using automated translation tools.
• Guests who plan to arrive after 11:30 PM must contact the property in advance for key retrieval instructions; the property will send instructions via WhatsApp or email.
• Guests who receive their key after 5 PM must return to the reception desk the next morning to complete the check-in process.