Ovolo The Valley Brisbane

Know Before You Go

• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section).
• Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
• Parking height restrictions apply.
• Fees: Fee for continental breakfast: approximately AUD 30 for adults and AUD 15 for children Valet parking fee: AUD 60 per night Pet fee: AUD 120 per pet, per night Service animals are exempt from fees Late check-out is available for a fee (subject to availability) Rollaway bed fee: AUD 50.0 per night Credit card charges are subject to a surcharge of 3 percent The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

Checkin Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property reserves the right to pre-authorize the guest's credit card prior to arrival.
• Safety features at this property include a fire extinguisher This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property The hotel requires the credit card holder to be present at check-in.
• The name on the credit card used to make the booking must match the name on the reservation.
• This hotel will place an authorization for the accommodation total, plus a nominal amount to cover incidental charges, for any bookings where payment for the stay will be made on site instead of at the time of booking.

Special Checkin Instructions

• Front desk staff will greet guests on arrival at the property.
• For any questions, please contact the property using the information on the booking confirmation.
• Information provided by the property may be translated using automated translation tools.