The Royal Santrian Hotel

Renovation

• In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM).
• Seclusion Day typically falls in March or April (dates subject to change each year).
• Check-in and check-out will not be possible on that date.
• Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Know Before You Go

• Pool access available from 7 AM to 7 PM.
• No pets and no service animals are allowed at this property.
• At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.
• Guest providing a negative COVID-19 test result must have been tested no more than 48 hours prior to check-in.
• Fees: Fee for English breakfast: approximately IDR 375000 for adults and IDR 200000 for children Airport shuttle fee: IDR 544500 per vehicle (one-way, maximum occupancy 4) Late check-out is available for a fee (subject to availability) Rollaway bed fee: IDR 1815000 per night The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

Checkin Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Special Checkin Instructions

• This property offers transfers from the airport (surcharges may apply).
• Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
• Front desk staff will greet guests on arrival at the property.
• At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.
• Guests providing a negative COVID-19 test result must have been tested no more than 48 hours prior to check-in.
• Information provided by the property may be translated using automated translation tools.