The Santai by LifestyleRetreats

Renovation

• In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM).
• Seclusion Day typically falls in March or April (dates subject to change each year).
• Check-in and check-out will not be possible on that date.
• Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

House Rules

Children welcome No pets or service animals Smoking permitted

Know Before You Go

• Reservations are required for massage services.
• Reservations can be made by contacting the aparthotel prior to arrival, using the contact information on the booking confirmation.
• One child 8 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• No pets and no service animals are allowed at this property.
• A car is required for transportation to and from this property.
• The property is professionally cleaned.
• Contactless check-in and contactless check-out are available.
• Fees: Fee for continental breakfast: approximately IDR 420000 for adults and IDR 210000 for children Airport shuttle fee: IDR 350000 per vehicle (one-way, maximum occupancy 4) Rollaway bed fee: IDR 425000 per night The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

Checkin Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards and cash
• Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
• Host has indicated there is a smoke detector on the property
• Safety features at this property include a fire extinguisher, a security system, and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• This property is professionally cleaned

Special Checkin Instructions

• This property offers transfers from the airport (surcharges may apply).
• Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
• To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation.
• Guests must contact the property in advance for check-in instructions.
• Front desk staff will greet guests on arrival at the property.
• Information provided by the property may be translated using automated translation tools.