Hotel Metropole Venezia

National Ratings

This property has received its official star rating from the local rating authority.

Know Before You Go

• All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
• Cash transactions at this property cannot exceed EUR 5000, due to national regulations.
• For further details, please contact the property using information in the booking confirmation.
• Reservations are required for massage services and spa treatments.
• Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 November to 30 April.
• Fees: Fee for buffet breakfast: approximately EUR 50 to 50 per person Airport shuttle fee: EUR 235 per vehicle (one way) Pet fee: EUR 50 per pet (varies based on length of stay) plus EUR 50 one-time cleaning fee Service animals are exempt from fees Rollaway bed fee: EUR 200 per stay Spa fee: EUR 200 per day Facilities fee: EUR 200 per person, per day and includes use of: sauna; hot tub; swimming pool The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

Mandatory Fees

• and Taxes: You'll be asked to pay the following charges at the property.
• Fees may include applicable taxes: A tax is imposed by the city and will be collected at the property.
• This tax does not apply to residents of Venice City and children under 10 years of age.
• Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property.
• A 30 percent reduction applies from January 1-31. A tax is imposed by the city: From 1 January - 31 January, EUR 3.50 per person, per night for adults; EUR 1.70 per night for guests aged 10-16 years old.
• A tax is imposed by the city: From 1 February - 31 December, EUR 5.00 per person, per night for adults; EUR 2.50 per night for guests aged 10-16 years old.
• We have included all charges provided to us by the property.

Checkin Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Special Checkin Instructions

• This property doesn't offer after-hours check-in.
• Front desk staff will greet guests on arrival at the property.
• Information provided by the property may be translated using automated translation tools.
• Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
• On certain dates of the year, visitors must pay an access fee of EUR 5-10 per person per day to enter Venice.
• Those with accommodation in Venice are exempt from paying this.
• Guests must however request an exemption voucher in advance and present it with an identity document on arrival.
• To check affected dates, fees and request an exemption, visit cda.ve.it/en/.