Island Escape Burasari

Know Before You Go

• Reservations are required for massage services and spa treatments.
• Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31. Only registered guests are allowed in the guestrooms.
• A car is not required for transportation to and from this property.
• Cashless payment methods are available for all transactions.
• Contactless check-in and contactless check-out are available.
• Fees: Airport shuttle fee: THB 1500 per vehicle (one-way, maximum occupancy 3) The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

Checkin Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• Cashless transactions are available
• Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Special Checkin Instructions

• This property offers transfers from the airport (surcharges may apply).
• To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation.
• The check-in location differs from the property location.
• Check-in location: [Boat Lagoon Pier].
• To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation.
• Guests must contact the property in advance for check-in instructions.
• Front desk staff will greet guests on arrival at the property.
• Information provided by the property may be translated using automated translation tools.
• Guests must arrange transfers from Boat Lagoon Pier to the property.
• Daily transfer service from Boat Lagoon Pier to the property is offered at no charge at 10 AM, 11:30 AM, 2 PM, and 4 PM, and must be booked at least 1 day before arrival.
• Private transfer service is offered at a surcharge and must be booked at least 3 days before arrival.
• Contact the property using the information on the reservation confirmation received after booking.
• Seats are limited and subject to availability.