Gran Melia Palacio De Isora Resort & Spa

Know Before You Go

• Cash transactions at this property cannot exceed EUR 1000, due to national regulations.
• For further details, please contact the property using information in the booking confirmation.
• Reservations are required for massage services.
• Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
• Some facilities may have restricted access.
• Guests can contact the property for details using the contact information on the booking confirmation.
• Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
• Fees: Fee for buffet breakfast: approximately EUR 25 for adults and EUR 10 for children Self parking fee: EUR 15 per day Pet fee: EUR 80 per pet, per day Service animals are exempt from fees Early check-in is available for a fee (subject to availability) Late check-out is available for a fee (subject to availability) The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

Checkin Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
• This property accepts credit cards, debit cards, and cash
• Some water is reused through a grey water recycling system
• Safety features at this property include a fire extinguisher
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Special Checkin Instructions

• Front desk staff will greet guests on arrival at the property.
• The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
• Other arrangements must be coordinated with the property prior to arrival.
• For any questions, please contact the property using the information on the booking confirmation.
• Information provided by the property may be translated using automated translation tools.