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Rooms
Make yourself at home in one of the 34 individually decorated guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens.
Rooms
have private patios. Complimentary wireless internet access keeps you connected, and flat-screen televisions are provided for your entertainment. Conveniences include safes and desks, as well as phones with free local calls.
Amenities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can get some exercise with a round of golf or enjoy a lazy day at the private beach. Additional features at this resort include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Dining
Grab a bite at Tauro Steakhouse, one of the resort's 8 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the beach bar or one of the 3 bars/lounges. Full breakfasts are available daily from 7:00 AM to 11:30 AM for a fee. Business, Other Amenities Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite. Attractions Distances are displayed to the nearest 0.1 mile and kilometer. El Camaleón Mayakoba Golf Course - 0.8 km / 0.5 mi Playa Xcalacoco - 4.7 km / 2.9 mi Gran Coyote Golf - 4.6 km / 2.9 mi Tres Rios Ecopark - 5 km / 3.1 mi Chun-Zumbul (diving site) - 6.1 km / 3.8 mi 28 de Julio Square - 6.5 km / 4.1 mi Guadalupe Church - 7.9 km / 4.9 mi Punta Esmeralda Beach - 8 km / 5 mi Temazcal Natura - 8.1 km / 5 mi Playa 88 - 8.1 km / 5 mi Playa Avenida Colosio - 8.3 km / 5.2 mi Maroma Beach - 8.9 km / 5.5 mi Virgen Beach - 8.9 km / 5.5 mi Plaza Las Americas - 9.1 km / 5.6 mi Playa del Carmen Main Beach - 9.1 km / 5.6 mi The nearest airports are: Cozumel Intl. Airport (CZM) - 43.3 km / 26.9 mi Cancun Intl. Airport (CUN) - 50.2 km / 31.2 mi The preferred airport for Fairmont Heritage Place Mayakoba is Cancun Intl. Airport (CUN). Spoken Languages English French Spanish Know Before You Go: Pool access available from 7:00 AM to 7:00 PM. Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly). Fees: Fee for full breakfast: approximately USD 15 to 30 per person Pet fee: USD 31.76 per pet, per day Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Mandatory Fees and Taxes: You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Resort fee: USD 38 per person, per night We have included all charges provided to us by the property. Checkin Instructions: Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted Cashless transactions are available This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) Special Checkin Instructions: Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Checkin Time: 4:00 PM Checkin End Time: midnight Checkin Minimum Age: 18 Checkout Time: 12:00 PM
Hotel policies:
Check-in: 4:00
Check-out: 12:00
Carretera Federal Cun Playa, Km 298, Playa del Carmen, MX