Santa Catalina, a Royal Hideaway Hotel

Know Before You Go

• Cash transactions at this property cannot exceed EUR 1000, due to national regulations.
• For further details, please contact the property using information in the booking confirmation.
• Pool access available from 10:30 AM to 5:30 PM.
• Reservations are required for spa treatments.
• Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Only registered guests are allowed in the guestrooms.
• Some facilities may have restricted access.
• Guests can contact the property for details using the contact information on the booking confirmation.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
• Fees: Fee for buffet breakfast: approximately EUR 27 to 30 for adults, and EUR 23 to 25 for children Self parking fee: EUR 20 per day Early check-in is available for a fee (subject to availability) Late check-out is available for a fee (subject to availability) Spa fee: EUR 15 per day The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

Checkin Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• Guests must contact this property in advance to reserve access to the hot springs, access to the public bathing facility, and access to the heated pool
• This property accepts credit cards and cash
• Onsite parties or group events are strictly prohibited
• Safety features at this property include a smoke detector and a security system
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Special Checkin Instructions

• Front desk staff will greet guests on arrival at the property.
• Information provided by the property may be translated using automated translation tools.