Cinnamon Bentota Beach – Signature Selection

Know Before You Go

• One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• No pets and no service animals are allowed at this property.
• Contactless check-in and contactless check-out are available.
• At check-in, guests must provide a negative PCR COVID-19 test result.
• Fees: Rollaway bed fee: USD 20 per night Hosted evening meal: USD 45 The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

Mandatory Fees

• and Taxes: The mandatory transfer fee listed above is for transfers from Mattala Rajapaksa International Airport (HRI).
• The mandatory one-way transfer fee is USD 80 per person from Bandaranaike International Airport (CMB).
• All

Mandatory fees

must be paid to the property directly, immediately after booking.

Checkin Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Special Checkin Instructions

• Guests must transfer to the property via Airport shuttle and must arrange the transfers by contacting the property before travel, using the contact information on the booking confirmation.
• To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation.
• If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation.
• Guests must contact the property in advance for check-in instructions.
• Front desk staff will greet guests on arrival at the property.
• This is a designated quarantine hotel.
• The property can only accept bookings from travelers who are required to quarantine (i.e. international travelers).
• You may be asked to provide evidence of this on arrival.
• At check-in, guests must provide a negative PCR COVID-19 test result.
• Information provided by the property may be translated using automated translation tools.
• Guests will receive an email from the property with

Mandatory fees

• payment instructions within 24 hours after booking the reservation.
• Payment is made via a secure link and due within 24 hours after receiving the email.
• Guests who have not paid the fees in advance will not be able to check in.
• This is a certified Sri Lanka Tourism Level 1 property.
• Sri Lanka Tourism Level 1 is a health and safety certification issued by the Sri Lanka Tourism Development Authority.