ANA InterContinental Beppu Resort & Spa by IHG

Know Before You Go

• Pool access available from 9:00 AM to 7:00 PM.
• Hot springs access available from 5:00 AM to midnight.
• Reservations are required for massage services and spa treatments.
• Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ).
• Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
• Some facilities may have restricted access.
• Guests can contact the property for details using the contact information on the booking confirmation.
• A car is recommended for transportation to and from this property.
• Cashless payment methods are available for all transactions.
• Contactless check-out is available.
• Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
• Fees: Fee for buffet breakfast: approximately JPY 5500 for adults and JPY 2750 for children Early check-in is available for a fee (subject to availability) Late check-out is available for a fee (subject to availability) Rollaway bed fee: JPY 12000.0 per night The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

Mandatory Fees

• and Taxes: You'll be asked to pay the following charges at the property.
• Fees may include applicable taxes: A bathing tax, collected at the property, may be charged.
• The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations.
• Please note that further exemptions may apply.
• We have included all charges provided to us by the property.

Checkin Instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Cashless transactions are available Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Special Checkin Instructions

• Front desk staff will greet guests on arrival at the property.
• Information provided by the property may be translated using automated translation tools.
• Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom.
• Breakfast fees apply for additional guests.
• Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom.
• Dinner fees apply for additional guests.