COOKIES POLICY
TRAVELMANIAC LLC
Introduction
This Cookies Policy explains how TravelManiac LLC ("TravelManiac", "we", "us") uses cookies and similar tracking technologies on our website and apps ("Platform").
What Cookies Are
Cookies are small files stored on your device to support functionality, security, personalization, analytics, and advertising.
Types of Cookies
Strictly Necessary Cookies: Essential for core website functions, security, authentication, booking functionality, and payment processing (including Stripe fraud and security cookies).
Functional Cookies: Enable features such as remembering preferences or saved searches.
Analytics and Measurement Cookies: Used to understand usage trends, Platform performance, and user interactions (e.g., Google Analytics).
Advertising and Retargeting Cookies: Used by partners such as Google Ads and Meta to deliver personalized ads and measure marketing effectiveness.
Security and Fraud-Prevention Cookies: Used by Stripe, Cloudflare, and internal systems to detect fraud and suspicious activities.
Chat Assistance Cookies: Used by tools like tawk.to to maintain conversation sessions.
Personalization Cookies: Enhance customer experience by presenting personalized content or recommendations.
First-Party and Third-Party Cookies
We use first-party cookies (set by TravelManiac) and third-party cookies (set by Stripe, Google, Meta, Cloudflare, TBO-related services, and chat providers).
Legal Basis
Strictly necessary cookies: legitimate interest. Analytics, advertising, and personalization cookies: consent. Fraud prevention cookies: legitimate interest or consent (depending on region).
Cookie Retention
Session cookies: deleted when browser closes. Analytics cookies: retained for up to 24 months. Marketing cookies: up to 13 months. Essential cookies: up to 12 months.
Data Collected
Cookies may collect: IP address, device identifiers, browser type, transaction metadata, browsing patterns, preference settings, approximate location, fraud risk indicators, and referral URLs.
Automated Decision-Making
Some cookies support automated fraud detection or personalized advertising. You may request human review of decisions significantly affecting you.
Consent and Cookie Management
We request your consent for non-essential cookies. You may withdraw consent at any time via: browser settings, cookie management tool (if available), contacting info@travelmaniac.org.
Disabling essential cookies may prevent the Platform from functioning properly, including checkout and payments.
Third-Party Cookies
Third parties processing cookie data include: Stripe, Google Analytics, Google Ads, Meta, tawk.to, Cloudflare, and other integrated service providers. Their own policies apply to their cookies.
Link to Privacy Policy
This Cookies Policy forms part of our Privacy Policy.
Updates
We may modify this Cookie Policy at any time.
Contact
info@travelmaniac.org