The Ritz-Carlton Shenzhen

Amenities

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 hot tubs, a sauna, and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.

Dining

Enjoy international cuisine at Flavorz 全日制餐厅, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee. Business, Other Amenities Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Shenzhen? This hotel has 15737 square feet (1462 square meters) of space consisting of a conference center and a meeting room. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service. Attractions Distances are displayed to the nearest 0.1 mile and kilometer. Shenzhen Convention and Exhibition Center - 0.6 km / 0.4 mi Coco Park Shopping Center - 1.1 km / 0.7 mi Shenzhen Lianhuashan Park - 2 km / 1.2 mi Shenzhen Library - 2 km / 1.2 mi Shenzhen Civic Center - 2.2 km / 1.3 mi Shenzhen Concert Hall - 2.3 km / 1.4 mi Shenzhen Central Park - 2.3 km / 1.4 mi Huaqiangbei - 2.5 km / 1.6 mi Huanggang Border Crossing - 2.6 km / 1.6 mi Huanggang Port - 2.8 km / 1.7 mi Lianhua Mountain Park - 3.1 km / 1.9 mi SEG Electronics - 4 km / 2.5 mi Shenzhen Bay - 4.8 km / 3 mi Shenzhen Science and Technology Museum - 5 km / 3.1 mi KK Mall - 5.4 km / 3.3 mi The nearest airports are: Hong Kong International Airport (HKG) - 46.6 km / 28.9 mi Shenzhen Intl. Airport (SZX) - 32.1 km / 19.9 mi The preferred airport for The Ritz-Carlton, Shenzhen is Shenzhen Intl. Airport (SZX). Renovation The following facilities or services will be unavailable from March 9 2026 to May 22 2026 (dates subject to change): Swimming pool The property will be renovating from January 1 2026 to September 30 2026 (completion date subject to change). The following areas are affected: Select guestrooms During renovations, the hotel will make every effort to minimize noise and disturbance. National Ratings Property class, provided by our rating system, is based on property type, amenities, and services. Spoken Languages Chinese (Cantonese) English Chinese (Mandarin) Know Before You Go: Pool access available from 6:00 AM to 11:00 PM. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property. This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly). Fees: Fee for buffet breakfast: approximately CNY 217 for adults and CNY 108.5 for children Airport shuttle fee: CNY 600 per vehicle (one way) Secured extended parking fee: CNY 60 per day Rollaway bed fee: CNY 525 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Checkin Instructions: Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) Special Checkin Instructions: This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Checkin Time: 3:00 PM Checkin End Time: anytime Checkin Minimum Age: 18 Checkout Time: 12:00 PM