Hotel Zermama Zermatt

National Ratings

• Hotelstars Union assigns an official star rating for properties in Switzerland.
• This property is rated 4 stars.

Know Before You Go

• Children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• Cashless payment methods are available for all transactions.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
• Fees: Fee for cooked-to-order breakfast: approximately CHF 15 to 30 per person Pet fee: CHF 15 per pet, per day Service animals are exempt from fees Late check-out is available for a fee (subject to availability) The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

Mandatory Fees

• and Taxes: You'll be asked to pay the following charges at the property.
• Fees may include applicable taxes: A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old.
• This tax does not apply to children under 9 years of age.
• We have included all charges provided to us by the property.

Checkin Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and cash
• Cashless transactions are available
• Safety features at this property include a fire extinguisher, a smoke detector, and a security system
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Special Checkin Instructions

• The front desk is open daily from 7:30 AM - 10:00 PM.
• If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation.
• The front desk is staffed during limited hours.
• For any questions, please contact the property using the information on the booking confirmation.
• Information provided by the property may be translated using automated translation tools.
• Zermatt is in a car-free zone and can be reached only by train.