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Rooms
Make yourself at home in one of the 414 air-conditioned rooms featuring free minibar items and LED televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Amenities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 4 outdoor pools, you can spend some time at the private beach. Additional amenities at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Dining
Enjoy international cuisine at World Cafe, one of the property's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 5 bars/lounges. Business, Other Amenities Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free valet parking is available onsite. Attractions Distances are displayed to the nearest 0.1 mile and kilometer. West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 0.2 km / 0.1 mi Nichupté Lagoon - 0.2 km / 0.1 mi Playa Ancha - 0.3 km / 0.2 mi Plaza Caracol Mall - 0.3 km / 0.2 mi Cancun Convention Center - 0.7 km / 0.4 mi UltraMar Ferry Terminal - 0.7 km / 0.5 mi Caracol Beach - 0.9 km / 0.5 mi Forum By The Sea Mall - 0.9 km / 0.6 mi Forum Beach - 1 km / 0.6 mi Gaviota Azul Beach - 1.2 km / 0.7 mi Cancun Golf Club at Pok Ta Pok - 1.4 km / 0.8 mi Chac Mool Beach - 1.4 km / 0.9 mi Tortuga Beach - 2.2 km / 1.4 mi Langosta Beach - 3.3 km / 2.1 mi La Isla Shopping Mall - 3.8 km / 2.4 mi The nearest airports are: Cancun Intl. Airport (CUN) - 23.8 km / 14.8 mi Tulum Intl. Airport (TQO) - 178.8 km / 111.1 mi Spoken Languages English Spanish Know Before You Go: A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on January 1. Only registered guests are allowed in the guestrooms. The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly). Fees: Pet fee: USD 65 per pet, per night Service animals are exempt from fees Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Checkin Instructions: Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted Noise-free guestrooms cannot be guaranteed Safety features at this property include a fire extinguisher This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Special Checkin Instructions: The check-in location differs from the property location. Check-in location: [Check-in Personalizado]. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Checkin Time: 3:00 PM Checkin End Time: midnight Checkin Minimum Age: 18 Checkout Time: 12:00 PM
Hotel policies:
Check-in: 3:00
Check-out: 12:00
MEXICO, CANCUN, BLVD. KUKULCAN, KM 8.5 ZONA HOTELERA, 77500