Hotels in Cancun

A '7'-shaped strip of sand between the lagoon and the Caribbean

Cancun

LanguageSpanish
CurrencyMXN
TimezoneAmerica/Cancun
Temperature18-32 °C
Dial Code+52
Population129M
Area1,964,375 km²
SocketsType A / Type B
Tap waterNot drinkable

Discover Cancun

Cancún was born on a drawing board. In 1970 it was a fishing village of 300 people, and the Mexican government picked this spot, based on computer analysis, as the ideal site to build a tourist destination from scratch. Today nearly 1 million people live here, and the hotel zone is a 22-kilometre strip of sand shaped like the number 7, separating the Nichupté Lagoon from the Caribbean Sea — calm mangrove-lined water on one side, open ocean with white coral sand on the other, sand that stays cool even at midday because it's made of crushed limestone. The hotel zone is purely a tourist creation with little connection to the real Mexico, which starts downtown on the mainland, known as El Centro. Cancún is also the best base for exploring the Yucatán: Chichén Itzá, Tulum, cenotes and the Riviera Maya are all a day trip away, and its airport is Mexico's busiest after the capital's.

What to see

The places worth your time in Cancun, and what to expect at each

Hotel Zone and Playa Delfines

Hotel Zone and Playa Delfines

Zona Hotelera

A 22-kilometre strip between the lagoon and the sea, running along the single road, Kukulcán Boulevard. The best public beach along it is Playa Delfines at kilometre 18: wide, free of hotels right behind it, with a viewpoint overlooking the whole zone and the colourful CANCÚN sign on the hill.

Tip: Playa Delfines faces the open ocean and has waves — it's the prettiest beach in the zone, but not the calmest for swimming with kids. For that, head to the north side of the '7', to Playa Langosta or Playa Tortugas, where the bay water is calm as a pool.

Admission:
free
Time needed:
full day
El Rey Ruins

El Rey Ruins

Zona Hotelera, km 18

A Maya site right inside the hotel zone at kilometre 18, with 47 structures from the late post-classic period, when it was a fishing and trading centre. These are the most accessible Maya ruins in Cancún, and home to a colony of iguanas that bask on the stones.

Tip: You can walk around them in 20 minutes, so it's worth pairing with Playa Delfines opposite. There's practically no shade, and the site gets scorching by midday — go right at opening, 8am, when the iguanas are still sluggish and easy to photograph up close.

Admission:
from MXN 100
Time needed:
1 h
Cancún Maya Museum

Cancún Maya Museum

Zona Hotelera, km 16

A modern museum from 2012, raised above ground level because of hurricanes, with three halls devoted to the Maya civilisation of the Yucatán and finds from the region. Admission also includes the San Miguelito archaeological site right next door, with an 8-metre pyramid and residential structures set in woodland.

Tip: It's the best way to get a sense of the Maya before heading to Chichén Itzá — on site itself, without a guide, you won't piece the context together. The museum is air-conditioned, making it an ideal option for a hot afternoon. Closed Mondays.

Admission:
from MXN 90
Time needed:
2 h
MUSA Underwater Museum

MUSA Underwater Museum

Nizuc Lagoon and Manchones

500 sculptures at depths of 3–8 metres between Cancún and Isla Mujeres, created since 2009 by sculptor Jason deCaires Taylor. The sculptures are made from a material that encourages coral growth and are meant to draw divers away from real reefs; today they're largely overgrown and changing before your eyes.

Tip: The shallowest section, Punta Nizuc, is accessible even by snorkel; for the deeper Manchones section you'll need a diving certificate or a glass-bottom boat tour. Snorkelling trips depart from the marina in the hotel zone, and morning trips have better visibility than afternoon ones.

Admission:
tours from USD 60
Time needed:
3 h
Nichupté Lagoon

Nichupté Lagoon

Zona Hotelera, inner side

A vast mangrove lagoon on the inner side of the hotel zone, linked by channels and protected as a habitat for crocodiles, flamingos and hundreds of bird species. Trips run on small motorboats, paddleboards, and sunset sightseeing cruises.

Tip: Don't swim in the lagoon — crocodiles genuinely live here, and it isn't just a marketing scare story. The best option is a paddleboard trip early in the morning, when the water is glassy and the mangrove channels are full of birds; by afternoon the wind picks up and the channels fill with noisy jet skis.

Admission:
tours from USD 40
Time needed:
2–3 h
Mercado 28 in El Centro

Mercado 28 in El Centro

El Centro

A market in the mainland downtown, with souvenir, silver and hammock stalls standing alongside eateries where Mexicans have lunch. It's the easiest way to get from the hotel zone into a real Mexican city — the R1 bus takes 20 minutes.

Tip: Haggle over souvenirs, starting at roughly half the offered price. Food at the eateries inside the market costs a fraction of the hotel zone and tastes better; look for places where people in work clothes are eating, not the ones with an English-language menu posted outside.

Admission:
free
Time needed:
2 h
Playa Tortugas and Playa Langosta

Playa Tortugas and Playa Langosta

Zona Hotelera, km 5–7

Two public beaches on the north side of the '7', facing the calm bay towards Isla Mujeres. The sea here is shallow, clear and wave-free, making them the best choice for families with small children. Ferries to Isla Mujeres also depart from Playa Tortugas.

Tip: Both have free entry and changing rooms, but parking is limited — come by the R1 bus, which runs every few minutes along Kukulcán Boulevard and costs 12 pesos. Playa Tortugas has a jumping platform into the sea that kids love and parents dread.

Admission:
free
Time needed:
half a day
Ik Kil Cenote

Ik Kil Cenote

on the way to Chichén Itzá

A circular cenote 60 metres across, with vines and tree roots hanging from its rim, and a water surface 26 metres underground. The water is 40 metres deep and home to small black fish. It lies 5km from Chichén Itzá and is often included as part of the trip.

Tip: Around midday every bus from Cancún arrives at once, and the cenote fills with a hundred people. Anyone travelling independently should arrive right at opening, 8am. A shower is compulsory before entering the water, and sunscreen must be rinsed off — apply it only after swimming.

Admission:
from MXN 180
Time needed:
1–2 h
Isla Mujeres

Isla Mujeres

island opposite Cancún

An 8-kilometre island 13km from Cancún, with the prettiest beach in the area — Playa Norte, where the sea stays waist-deep even 100 metres from shore. On the southern tip is the Punta Sur cliff, with a viewpoint and the remains of a Maya temple to the goddess Ixchel.

Tip: The ferry from Puerto Juárez is cheaper than from the hotel zone and runs every half hour. Getting around the island is best done by golf cart, rented by the day, the best way to cover both Punta Sur and the north beach. Arrive on the first ferry, since cruise-ship day-trippers from Cancún arrive by around 11am.

Admission:
ferry from MXN 250 return
Time needed:
full day

Photos: Hotel Zone and Playa Delfines — alyssa BLACK. from toronto, canada (CC BY-SA 2.0) · El Rey Ruins — Wikimedia Commons (CC BY-SA 3.0) · Cancún Maya Museum — David Stanley from Nanaimo, Canada (CC BY 2.0) · MUSA Underwater Museum — allenran 917 from Tampa, USA (CC BY 2.0) · Nichupté Lagoon — Carlos Valenzuela (CC BY-SA 4.0) · Mercado 28 in El Centro — Kirt Edblom (CC BY-SA 2.0) · Playa Tortugas and Playa Langosta — Jacquidiaz (CC BY-SA 4.0) · Ik Kil Cenote — Dmadeo (CC BY-SA 3.0) · Isla Mujeres — Šarūnas Burdulis from USA (CC BY-SA 2.0)

Where to stay

Areas and districts, matched to the kind of trip you are taking

Zona Hotelera, north (km 1–9)

Best for: families with children and calm water

The inner side of the '7', facing the bay toward Isla Mujeres, where the sea is shallow and wave-free. Playa Langosta and Playa Tortugas, island ferries, restaurants and shopping centres within walking distance. Hotels here are older and cheaper than on the east side, but you get the calmest water in Cancún.

Zona Hotelera, east (km 9–20)

Best for: large resorts and the best beaches

A long, straight stretch facing the open Caribbean, home to most of the large resorts, the La Isla and Kukulcán Plaza malls and the best-known clubs. Beaches are wide with the finest sand, but the sea has waves and sometimes currents — follow the flags.

El Centro

Best for: a real Mexican city and cheap food

Downtown on the mainland, where Cancún's residents live. Mercado 28 market, Parque Las Palapas with evening food stalls, taco stands and prices a tenth of the hotel zone. Accommodation is significantly cheaper and the R1 bus gets you to the zone in 20 minutes, but there's no beach within walking distance.

Puerto Juárez and Punta Sam

Best for: ferries and quiet away from the tourist strip

The city's northern edge, with ferry docks for Isla Mujeres, fishing restaurants and beaches used by locals. Ferries are cheaper here than from the hotel zone, and this is where you'll find the cheapest fresh seafood in Cancún. Tourist infrastructure is minimal, which for some is exactly the appeal.

Getting around

From the airport

Cancún Airport is Mexico's second-busiest, with four terminals. Direct charter flights run in winter season from several European cities, taking around 11.5 hours; scheduled flights typically connect through Madrid, Paris, Amsterdam or Frankfurt. Most nationalities, including EU and US citizens, don't need a visa and can stay in Mexico for up to 180 days; on entry, instead of the old paper FMM card, you now get a stamp showing the number of days allowed — check how many days the officer has recorded, since a shorter period is sometimes given by mistake. It's 20km from the airport to the hotel zone. Watch out for salespeople in the arrivals hall offering free-welcome or free-excursion pitches that are actually timeshare presentations — the fastest way to deal with them is to walk straight past without stopping.

Cancún International (CUN) · 20 km

  • Hotel transfer included in the package· 25–45 min· included
  • ADO bus downtown· 30 min· MXN 120
  • Shared shuttle to the hotel zone· 45 min· USD 15
  • Taxi to the hotel zone· 25 min· USD 60

Cozumel (CZM) · 85 km

  • Ferry from Playa del Carmen and bus· 2 h 30 min· MXN 400

Around town

The hotel zone is served by the R1 and R2 city buses, which run the length of Kukulcán Boulevard into downtown every few minutes from morning to night and cost 12 pesos — the cheapest and thoroughly reliable option, used by tourists too. Taxis have a fixed zone-based fare posted in hotels and are disproportionately expensive, easily $20 for a short hop within the zone; always confirm the price beforehand, since meters aren't used. Uber technically operates in Cancún, but the local taxi lobby blocks it hard, and drivers aren't allowed to pick up at the airport or hotels — expect complications. A bike doesn't suit the hotel zone well, as the cycle path only covers part of the route. A rental car makes sense for inland trips, not for getting around the zone itself.

R1 and R2 busRuns the length of Kukulcán Boulevard into downtown, every few minutes from 5am to midnight. Pay the driver in cash; a flat fare applies. · MXN 12
TaxiFixed zone-based fares, no meter. Disproportionately expensive compared with the bus — confirm the price before you get in. · MXN 150
ADO busLong-distance buses from the central terminal in El Centro to Playa del Carmen, Tulum, Mérida and Chichén Itzá. Comfortable and cheap. · MXN 200
Rental carWorth it for inland trips and cenotes. Mexican insurance is mandatory and adds to the cost; watch for unmarked speed bumps (topes). · MXN 600 / day

Useful apps: Uber, DiDi, Google Maps, Waze

When to go

The best period is December to April: dry, lower humidity, and temperatures around 29°C. December to March is also peak season with the highest prices, and March is additionally American spring break month, when the hotel zone fills with students. May to October is hot, humid, with afternoon showers that usually last about an hour. Hurricane season runs June to November, peaking in September. A special case is sargassum seaweed, which swamps beaches facing the open sea from April to August — during this period, the north side of the '7' and Isla Mujeres, which are less affected, are the better choice.

Best time

December to April

What to avoid

September, the peak of hurricane season, and April to August because of the seaweed

MonthJanFebMarAprMayJunJulAugSepOctNovDec
Day28°29°30°31°33°33°33°33°32°31°30°29°
Night19°19°21°22°24°24°24°24°24°23°22°20°
Rainy days65447121112141287
Sea26°26°26°27°28°29°29°29°29°29°28°27°

Food & drink

Cancún is culinarily split in 2: the hotel zone serves international cuisine and Mexican dishes softened for American palates, while downtown on the mainland you'll find genuine Yucatecan cooking at a tenth of the price. The Yucatán differs from the rest of Mexico — less chilli, more citrus, achiote, and habanero served on the side so you can dose the heat yourself. Cochinita pibil, sopa de lima and papadzules are local classics you either won't find at a resort, or won't get in an authentic form. The best value is at the taco stands around Parque Las Palapas and the eateries in Mercado 28. Seafood here is fresh and cheap, especially in Puerto Juárez. To drink, there's agua fresca made from fresh fruit, Mexican beer with lime and salt, and mezcal, now more popular than tequila.

What to try

Cochinita pibil

A Yucatecan speciality: pork marinated in bitter orange juice and achiote paste, wrapped in a banana leaf and slow-roasted in a pit. Served with pickled red onion and a fiery habanero sauce, which should be added drop by drop.

Sopa de lima

A Yucatecan soup of chicken broth with lime and crispy fried tortilla strips. It's light, tangy, and the best thing to eat in the morning when it's 30°C outside.

Tacos al pastor

Pork marinated in chilli and achiote, roasted on a vertical spit in the Lebanese style, and sliced onto a small corn tortilla with pineapple, onion and coriander. Eaten standing at an evening stand, with 3 tacos as a serving.

Ceviche

Raw fish or shrimp cured in lime juice with onion, tomato and coriander, served with tostadas. In Baja California there's also an oyster version; order where turnover is fast, not at an empty restaurant.

Elote

Boiled corn on the cob coated in mayonnaise, sprinkled with cotija cheese and chilli, and finished with a squeeze of lime. Sold from carts along the promenades for around 25 pesos.

Tacos de pescado

Pieces of white fish in beer batter, fried and wrapped with shredded cabbage and a white sauce. A Baja California invention, and best from street carts rather than promenade restaurants.

Chiles en nogada

Poblano peppers stuffed with minced meat and fruit, topped with a walnut cream sauce and pomegranate seeds. A seasonal dish from August to September, and rarely done properly outside that window.

Margarita

Tequila, triple sec and lime with a salt rim. The genuine version is made with 100% agave tequila — if a resort offers a mixto version, ask for the proper one; it's often free and the difference is noticeable.

What it costs

3 tacos at a downtown taquería

MXN 60–90

Lunch in the hotel zone

MXN 350–600

Beer at an OXXO store

MXN 25

Cocktail at a club in the hotel zone

MXN 180–250

R1 bus fare

MXN 12

Return ferry to Isla Mujeres

MXN 250

Full-day trip to Chichén Itzá

from USD 70

Night at a 4-star all-inclusive

from USD 150 per double

Indicative prices that change over time — treat them as a guide, not a price list.

Practical information

SocketsAtwo flat pins (US/JP)Btwo flat pins plus ground (US)
Voltage127V / 60Hz
Tap waterDo not drink tap water — Don't drink tap water anywhere in Mexico — the myth about hotels having filtration doesn't hold. Mexicans themselves drink only bottled water from 20-litre garrafón jugs, and every shop sells a bottle for a few pesos. Ice in hotels, chain restaurants and tourist restaurants is made from treated water and is safe; skip it at a roadside stall. Only eat washed vegetables where locals themselves do — otherwise stick to produce with a peel.
TippingTipping is customary in Mexico, and staff rely on it: 10–15% at a restaurant, usually in cash, since card payments often can't add a tip. At an all-inclusive resort, it's customary to give $1–2 to the bartender and $2 a day to housekeeping. Gas station attendants who pump for you get 5–10 pesos. Watch for bills in tourist zones where service is already included — in that case, you don't tip again.
Driving on theright
SafetyThe tourist zones of Quintana Roo and Baja California Sur are among the safest parts of Mexico, and cartel-related violence barely touches tourists — the problem lies elsewhere in the country. There are three real risks. First, the sea: open beaches have strong rip currents, and the flag system is enforced — red means no swimming, and no lifeguard will save you. Second, street scams, mainly ATMs with tampered card readers — withdraw only inside a bank or resort, never from a street machine. Third, timeshare sellers, who'll hold you up at the airport or in a hotel lobby with an hour-long presentation in exchange for a promised free excursion. Avoid travelling to inland towns off the tourist trail after dark.
Opening hoursRestaurants in tourist zones are open from 8am to 11pm, bars until 2am, later at weekends. Chedraui and Walmart supermarkets run from 7am to 11pm, including Sundays. Archaeological sites open at 8am with last entry around 5pm, and it's unbearably hot there by midday. Banks are open weekdays until 4pm, Saturdays until noon. On holidays like Día de Muertos, half the city closes.
Customs & etiquetteMexicans are polite and more formal than you'd expect: greet before asking anything, addressing people as señor and señora isn't over the top, and direct criticism is delivered indirectly. Haggling belongs at markets and with street vendors, not in shops and restaurants. Cover up when visiting churches and archaeological sites, and climbing on pyramids is banned at most sites now. Jokes about drug cartels and illegal migration don't land, and Mexicans dislike them.
A few local wordsHello — Buenos díasThank you — GraciasHow much is it? — ¿Cuánto cuesta?The bill, please — La cuenta, por favorIs it spicy? — ¿No pica?

How to plan your days

1 day

1 day in Cancún

  1. 1Morning at the El Rey ruins, before the heat sets in and the iguanas turn sluggish.
  2. 2Late morning at Playa Delfines, with a view over the whole zone.
  3. 3Lunch at Mercado 28 downtown, a 20-minute ride on the R1 bus.
  4. 4Afternoon at the Maya Museum and San Miguelito site, in the air conditioning.
  5. 5Early evening sunset over Nichupté Lagoon and dinner downtown.

2 days

2 days with Isla Mujeres

  1. 1Day 1, hotel-zone beaches and an afternoon snorkelling at the MUSA museum.
  2. 2Evening at Parque Las Palapas downtown and a taquería.
  3. 3Day 2, first ferry from Puerto Juárez to Isla Mujeres.
  4. 4Golf cart around the island, Playa Norte and Punta Sur.
  5. 5Return on the last afternoon ferry.

3 days

3 days: beaches, Maya sites and a cenote

  1. 1Day 1, the hotel zone, El Rey and the Maya Museum.
  2. 2Day 2, a full-day trip to Chichén Itzá with a swim at Ik Kil cenote.
  3. 3Day 3, morning ferry to Isla Mujeres and Playa Norte.
  4. 4Afternoon return, evening at Mercado 28 or Las Palapas.
  5. 5A final dinner of fresh fish in Puerto Juárez.

Frequently asked questions

When's the best time to visit Cancún?+

December to April, when it's dry and temperatures sit around 29°C. December to March is peak season with the highest prices, and March brings American spring break, when the zone fills with students. May to October is hot, humid, with afternoon showers. Hurricane season peaks in September. From April to August, beaches facing the open ocean can also be swamped with sargassum seaweed.

What is sargassum seaweed, and how much of a problem is it?+

It's brown seaweed that has drifted from the Atlantic to the Caribbean coast of Mexico every year since 2011, from April to August. It piles up on the beach and smells; hotels clean it up, but sometimes there's too much to keep pace with. The worst-hit beaches face the open sea on the east side of the hotel zone's '7' shape; the north side around Playa Langosta and Playa Tortugas, and Isla Mujeres, are far less affected.

Do I need a visa for Mexico?+

No — most nationalities, including EU and US citizens, don't need a visa and can stay in the country for up to 180 days as tourists. Your passport must be valid for the whole stay. The paper FMM card has been discontinued; instead you get a stamp on entry showing the number of days allowed — always check how many days the officer has recorded, since a shorter period than 180 days sometimes gets written by mistake, and it can cause problems on departure.

Can I drink tap water in Cancún?+

No, and the widespread myth that hotels have filtration doesn't hold either. Mexicans themselves drink only bottled water, and every shop sells a bottle for a few pesos. Ice in hotels, chain restaurants and tourist restaurants is made from treated water and is safe; skip it at street stalls. Fruit with a peel is safer than salad.

Is Cancún safe?+

The Quintana Roo tourist zone is among the safest parts of Mexico, and cartel-related violence barely touches tourists. The real risks are 3: ocean currents, where a flag system applies and red means no swimming; ATMs with tampered card readers, so withdraw only inside a bank or hotel; and timeshare sellers, who'll hold you up at the airport or in hotel lobbies with an hour-long presentation in exchange for a promised free excursion.

How do I get around the hotel zone cheaply?+

By the R1 or R2 bus, which runs the length of Kukulcán Boulevard and into downtown every few minutes from 5am to midnight and costs 12 pesos. It's reliable, tourists use it too, and it's far cheaper than a taxi, which can cost as much as $20 for a short hop within the zone. Pay the driver in cash. Uber operates only in a limited way in Cancún, blocked by the local taxi lobby.

Is a day trip to Chichén Itzá worth it?+

Yes, but plan for a full day, with 2.5 hours of travel each way. It's worth catching the first morning ADO bus and arriving by 8am when the gates open — by midday the site is scorching and packed with tour buses. Bring a guide, since without commentary it's just a pile of stones. Climbing the pyramid has been banned since 2008. Anyone after something more visually striking and closer by should head to Tulum instead.

How much do you tip in Mexico?+

At a restaurant, 10–15%, usually in cash, since card payments often can't add a tip. At an all-inclusive resort, $1–2 for the bartender and $2 a day for housekeeping. Gas station attendants who pump for you get 5–10 pesos. Check your bill — in tourist zones service is often already included, in which case you don't tip again.

Visa Requirements

Check the latest visa requirements for entering this country. Some nationalities may need to apply for a visa or e-visa before travel.

Check visa requirements

Language

Spanish

Currency

MXN

Timezone

America/Cancun

Dial Code

+52

Population

129M

Area

1,964,375 km²

Voltage

127V / 60Hz

Driving Side

Right

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