Grand K Hotel Suites Hanoi

Know Before You Go

• This property caters to LGBTQ+ guests.
• Children stay free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
• Fees: Fee for buffet breakfast: approximately VND 450000 for adults and VND 250000 for children Airport shuttle fee: VND 840000 per vehicle (maximum occupancy 2) Covered valet parking fee: VND 260000 per day Rollaway bed fee: VND 1000000 per night The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

Mandatory Fees

• and Taxes: You'll be asked to pay the following charges at the property.
• Fees may include applicable taxes: Deposit: VND 1000000 per person, per night We have included all charges provided to us by the property.

Checkin Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property This property has a strict no-smoking policy.
• Violators will be subject to penalties (VND 5,000,000).
• No visitors or unregistered guests are allowed in guestrooms after 10 PM.

Special Checkin Instructions

• This property offers transfers from the airport (surcharges may apply).
• To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation.
• The front desk is open daily from 8:00 AM - 6:00 PM.
• The front desk is staffed during limited hours.
• Information provided by the property may be translated using automated translation tools.
• All guests, including children, are required to present a valid government-issued ID card at check-in.