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Rooms
Make yourself at home in one of the 301 individually decorated guestrooms, featuring free minibar items and espresso makers. 50-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and complimentary bottled water.
Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 10 outdoor pools and a fitness center. Additional features at this property include complimentary wireless internet access and concierge services. Getting to the surf and sand is a breeze with the complimentary beach shuttle.
Dining
Enjoy French cuisine at Bordeaux, one of the property's 10 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 5 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM. Business, Other Amenities Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Planning an event in Tulum? This property has 5000 square feet (465 square meters) of space consisting of a conference center and 2 meeting rooms. Free valet parking is available onsite. Attractions Distances are displayed to the nearest 0.1 mile and kilometer. Hunab Lifestyle Center - 1.2 km / 0.8 mi Jaguar Park - 1.3 km / 0.8 mi Acceso al Parque Jaguar - 2.1 km / 1.3 mi Dos Aguas Park - 2.2 km / 1.4 mi Jaguar Viewpoint Tulum - 2.3 km / 1.4 mi Hospital de Tulum - 2.7 km / 1.7 mi Tulum National Park - 2.9 km / 1.8 mi Tulum Tower - 3.7 km / 2.3 mi Holistika Art Walk - 3.8 km / 2.4 mi SFER IK - 3.9 km / 2.4 mi Temple of Doom - 4.2 km / 2.6 mi Cenote Calavera - 4.3 km / 2.7 mi Las Palmas Public Beach - 4.3 km / 2.7 mi Tulum Mayan Ruins - 4.3 km / 2.7 mi Tulum Beach - 4.4 km / 2.7 mi The nearest airports are: Tulum Intl. Airport (TQO) - 43.2 km / 26.8 mi Cancun Intl. Airport (CUN) - 119.7 km / 74.4 mi The preferred airport for Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive is Cancun Intl. Airport (CUN). Spoken Languages English French Spanish Know Before You Go: Pool access available from 8:00 AM to 6:00 PM. Reservations are required for massage services. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation. Guests under 18 years old are not permitted at this adults-only property. This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation. Cashless payment methods are available for all transactions. This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly). Fees: Pet fee: USD 65 per pet, per day Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Checkin Instructions: Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Cashless transactions are available Safety features at this property include a fire extinguisher This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room This property's beach shuttle service is available from 9:30 AM - 4:00 PM. Special Checkin Instructions: Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. This property comprises the main hotel building and a separate beachfront section (Casa Zamna room types). The separate beachfront section is located 4.7 miles (7.7 kilometers) from the main building and the parking area. Checkin Time: 3:00 PM Checkin End Time: anytime Checkin Minimum Age: 18 Checkout Time: 12:00 PM
Hotel policies:
Check-in: 3:00
Check-out: 12:00
MEXICO, TULUM, CALLE ITZIMINA ESQ. AV KUKULKAN,MZ 001, LOTE 007, REG 014 , 77760