Siwa Tulum Unique Hotel & Spa

House Rules

Children welcome No pets or service animals No smoking

Know Before You Go

• Reservations are required for massage services and spa treatments.
• Reservations can be made by contacting the aparthotel prior to arrival, using the contact information on the booking confirmation.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• No pets and no service animals are allowed at this property.
• Fees: Airport shuttle fee: USD 170 per vehicle (maximum occupancy 4) The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

Mandatory Fees

• and Taxes: You'll be asked to pay the following charges at the property.
• Fees may include applicable taxes: Cleaning deposit: USD 36 per day A damage deposit of USD 150 will be collected before check-in.
• This property's damage deposit is payable via a secure link and is due within 24 hours after booking.
• Advance payment of the damage deposit is required to check in.
• We have included all charges provided to us by the property.

Checkin Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
• Host has not indicated whether there is a smoke detector on the property
• Safety features at this property include a fire extinguisher and a first aid kit

Special Checkin Instructions

• This property offers transfers from the airport (surcharges may apply).
• To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation.
• If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation.
• Front desk staff will greet guests on arrival at the property.
• Information provided by the property may be translated using automated translation tools.