Wakax Hacienda - Cenote & Boutique Hotel - Small Luxury Hotels of the World

Important information:

• •As of April 1,2021 VISITAX for foreign tourists comes into force. Payment in the amount of 224 Mexican pesos (or $10 USD per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure.
• •Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• •This property advises that enhanced cleaning and guest safety measures are currently in place.
• •The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
• •Personal protective equipment, including masks, will be available to guests.
• •Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.
• •Enhanced food service safety measures are in place.
• •Each guestroom is kept vacant for a minimum of 24 hours between bookings.
• •This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).
• •You'll be asked to pay the following charges at the property:
• •Resort fee: 10 percent of room rate
• •The resort fee includes:
• •Beach towels
• •Fitness/yoga classes
• •In-room bottled water
• •In-room coffee
• •In-room safe
• •Internet access
• •Pool access
• •We have included all charges provided to us by the property.