Los Condes Hotel

Know Before You Go

• Cash transactions at this property cannot exceed EUR 1000, due to national regulations.
• For further details, please contact the property using information in the booking confirmation.
• The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section).
• Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
• Fees: Fee for buffet breakfast: approximately EUR 12 per person Pet fee: EUR 20 per pet, per night Service animals are exempt from fees The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

Checkin Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Special Checkin Instructions

• If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation.
• Front desk staff will greet guests on arrival at the property.
• For any questions, please contact the property using the information on the booking confirmation.
• Information provided by the property may be translated using automated translation tools.
• Guests who have booked a room with the airport transfer included must contact the nearest Aero City Airport Shuttle desk on arrival at the airport or alternatively call the hotel.