Casablanca Grand Hotel

National Ratings

This property has received its official star rating from Saudi Ministry of Tourism.

Know Before You Go

• Couples wishing to share a room must provide proof of marriage.
• Reservations are required for massage services.
• Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• One child 4 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• No pets and no service animals are allowed at this property.
• Alcohol is not served or permitted at this property.
• Contactless check-in and contactless check-out are available.
• Fees: Fee for buffet breakfast: approximately SAR 120 per person Airport shuttle fee: SAR 180 per person Crib (infant bed) fee: SAR 150.0 per day Rollaway bed fee: SAR 200.0 per night The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

Checkin Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Safety features at this property include a fire extinguisher and a smoke detector
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Special Checkin Instructions

• Front desk staff will greet guests on arrival at the property.
• Information provided by the property may be translated using automated translation tools.
• The property offers pick-up shuttle service at the domestic terminal at King Abdulaziz International Airport (JED); drop-off shuttle service at the domestic terminal incurs a fee of SAR 75 per person.
• Drop-off shuttle service at the international terminal is available for SAR 100 per person; pick-up and drop-off service is available for SAR 180 per person.