Sofitel Montevideo Casino Carrasco and Spa

Know Before You Go

• The seasonal pool will be open from November to March.
• Pool access available from 10:00 AM to 9:00 PM.
• Reservations are required for massage services and spa treatments.
• Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
• Fees: Fee for buffet breakfast: approximately USD 900 to 1000 for adults, and USD 900 to 1000 for children Airport shuttle fee: USD 900 per vehicle (one-way) Pet fee: USD 3500 per pet, per night Service animals are exempt from fees Rollaway bed fee: USD 100 per night The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

Mandatory Fees

• and Taxes: You'll be asked to pay the following charges at the property.
• Fees may include applicable taxes: A tax is imposed by the city: USD 1.00 per person, per night, up to 5 nights.
• This tax does not apply to children under 11 years of age.
• You may be asked to pay the following charges at the property: Uruguay Value-Added Tax (VAT) at 10%.
• A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Uruguay.
• Note if you are a resident of Uruguay and your stay is between 15 November to the day after Easter you will be asked to pay VAT.
• For any stays outside these dates, you are exempt from VAT.
• We have included all charges provided to us by the property.

Checkin Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Safety features at this property include a fire extinguisher, a smoke detector, and a security system
• This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Special Checkin Instructions

• This property offers transfers from the airport (surcharges may apply).
• Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
• Front desk staff will greet guests on arrival at the property.
• Information provided by the property may be translated using automated translation tools.