Hotel Cayena Caracas

Know Before You Go

• Pool access available from 7:00 AM to 7:00 PM.
• Reservations are required for massage services and spa treatments.
• Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• No pets and no service animals are allowed at this property.
• Fees: Fee for buffet breakfast: approximately USD 30 to 60 for adults, and USD 30 to 60 for children Airport shuttle fee: USD 336 per vehicle (roundtrip, maximum occupancy 3) Airport shuttle fee per child: USD 280 (roundtrip), (up to 12 years old) Early check-in is available for a fee (subject to availability) Late check-out is available for a fee (subject to availability) Rollaway bed fee: USD 79.0 per day The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

Checkin Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and cash
• Safety features at this property include a fire extinguisher
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Special Checkin Instructions

• This property offers transfers from the airport (surcharges may apply).
• To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation.
• To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation.
• Guests will be asked to provide the property with a copy of their passport before arrival.
• Guests must contact the property in advance for check-in instructions.
• Front desk staff will greet guests on arrival at the property.
• Information provided by the property may be translated using automated translation tools.