Sofitel Legend Metropole Hanoi Hotel

Renovation

• The property will be renovating from June 17 2026 to September 20 2026 (completion date subject to change).
• The following areas are affected: Select guestrooms Alternate facilities will be available offsite during the

Renovation

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Renovation

• work will only be conducted during business hours.
• Every effort will be made to minimize noise and disturbance.

Know Before You Go

• Pool access available from 6:30 AM to 9:00 PM.
• Reservations are required for massage services and spa treatments.
• Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• No pets and no service animals are allowed at this property.
• Cashless payment methods are available for all transactions.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
• Fees: Fee for buffet breakfast: approximately USD 41 per person Airport shuttle fee: USD 171 per vehicle (one-way, maximum occupancy 3) Airport shuttle fee per child: USD 171 Nearby parking fee: USD 20 per day (1640 ft away) Rollaway bed fee: USD 155.0 per day The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

Checkin Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards, debit cards, and cash
• Cashless transactions are available
• Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Special Checkin Instructions

• This property offers transfers from the airport (surcharges may apply).
• To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation.
• Front desk staff will greet guests on arrival at the property.
• If driving, please contact this property in advance for more information (e.g., directions).
• The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
• Other arrangements must be coordinated with the property prior to arrival.
• Information provided by the property may be translated using automated translation tools.
• This property permits up to 1 crib (infant bed) or 1 rollaway/extra bed in select guestrooms.