The Balkan Jewel Resort, Trademark Collection by Wyndham

Know Before You Go

• The seasonal pool will be open from June to September.
• Pool access available from 9:00 AM to 9:00 PM.
• Reservations are required for massage services and spa treatments.
• Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• One child 7 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• The property is professionally cleaned.
• Contactless check-in and contactless check-out are available.
• Fees: Early check-in is available for a fee (subject to availability) Late check-out fee: 50 percent of room rate (subject to availability) Rollaway bed fee: EUR 20 per day The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

Mandatory Fees

• and Taxes: You'll be asked to pay the following charges at the property.
• Fees may include applicable taxes: Breakage deposit: EUR 100 per stay We have included all charges provided to us by the property.

Checkin Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Minimum Spring Break check-in age is 16 years old Guests must contact this property in advance to reserve onsite parking This property accepts credit cards, debit cards, and cash Safety features at this property include a smoke detector and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room This property is professionally cleaned Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property The maximum number of cots/cribs in a room is 1. Please note that there are additional fees associated with the use of this property's leisure center and resort facilities.
• Guests must contact this hotel after booking to reserve a terrace or fireplace, subject to availability.

Special Checkin Instructions

• The front desk is open daily from 8:00 AM - midnight.
• To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation.
• Guests must contact the property in advance for check-in instructions.
• The front desk is staffed during limited hours.
• For any questions, please contact the property using the information on the booking confirmation.
• Information provided by the property may be translated using automated translation tools.
• A printed booking confirmation must be presented at check-in.