Al Ain Palace Hotel

Renovation

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday: Fitness facility Health club Sauna The following facilities are closed on Friday, Saturday, and Sunday: Fitness facility Health club Public bath Sauna

Know Before You Go

• Only registered guests are allowed in the guestrooms.
• No pets and no service animals are allowed at this property.
• A car is required for transportation to and from this property.
• Contactless check-in and contactless check-out are available.
• At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination.
• The negative COVID-19 test result requirement applies to all guests aged 12 and up.
• COVID-19 vaccination record requirement applies to all guests aged 12 and up.
• Fees: Fee for buffet breakfast: approximately AED 49 per person Airport shuttle fee: AED 180 per vehicle (one-way, maximum occupancy 2) Self parking fee: AED 15.00 per day The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

Mandatory Fees

• and Taxes: You'll be asked to pay the following charges at the property.
• Fees may include applicable taxes: Cash deposit: AED 500.00 per stay We have included all charges provided to us by the property.

Checkin Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Special Checkin Instructions

• This property offers transfers from the airport (surcharges may apply).
• To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation.
• Front desk staff will greet guests on arrival at the property.
• At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination.
• The negative COVID-19 test result requirement applies to all guests aged 12 and up.
• COVID-19 vaccination record requirement applies to all guests aged 12 and up.
• Information provided by the property may be translated using automated translation tools.