An Lam Retreats Ninh Van Bay Resort

Know Before You Go

• Pool access available from 6:00 AM to 6:00 PM.
• Reservations are required for massage services and spa treatments.
• Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• Children may not be eligible for complimentary breakfast.
• Only registered guests are allowed in the guestrooms.
• No pets and no service animals are allowed at this property.
• A car is not required for transportation to and from this property.
• Fees: Airport shuttle fee: VND 875000 per person (one-way) Airport shuttle fee per child: VND 875000 (up to 17 years old) Early check-in is available for a fee (subject to availability) Late check-in fee for check-in between noon and 11:30 AM Late check-out is available for a fee (subject to availability) Rollaway bed fee: VND 1650000 per day The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

Mandatory Fees

• and Taxes: You'll be asked to pay the following charges at the property.
• Fees may include applicable taxes: Deposit: VND 2000000 per accommodation, per night We have included all charges provided to us by the property.
• This property's speedboat transfer service is available at no cost between 7 AM and 7 PM.
• A surcharge of VND 480,000 per villa, each way applies for speedboat transfers prior to 7 AM or after 7 PM.

Checkin Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Outside food and beverages are not permitted on the premises.
• Drones and aerial surveillance devices are not permitted at this property.

Special Checkin Instructions

• Guests must transfer via boat to the property.
• Guests must contact the property at least 48 hours before travel, using the contact information on the confirmation received after booking.
• This property offers transfers from the ferry terminal and airport (surcharges may apply).
• To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation.
• To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation.
• If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation.
• Guests must contact the property in advance for check-in instructions.
• Front desk staff will greet guests on arrival at the property.
• Information provided by the property may be translated using automated translation tools.