The One Monumental Palace

Know Before You Go

• Pool access available from 8 AM to 11:00 PM.
• Reservations are required for massage services and spa treatments.
• Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Only registered guests are allowed in the guestrooms.
• Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
• Parking height restrictions apply.
• Cashless payment methods are available for all transactions.
• Fees: Fee for full breakfast: approximately EUR 38 for adults and EUR 19 for children Covered self parking fee: EUR 50 per day (in/out privileges) Covered valet parking fee: EUR 70 per day (in/out privileges) Pet fee: EUR 50 per pet, per day Service animals are exempt from fees Late check-out is available for a fee (subject to availability) Crib (infant bed) fee: EUR 70.0 per night Rollaway bed fee: EUR 70.0 per day The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

Mandatory Fees

• and Taxes: You'll be asked to pay the following charges at the property.
• Fees may include applicable taxes: A tax is imposed by the city: EUR 3.00 per person, per night, up to 7 nights.
• This tax does not apply to children under 13 years of age.
• We have included all charges provided to us by the property.

Checkin Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Cashless transactions are available
• Safety features at this property include a fire extinguisher, a smoke detector, and a security system
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Special Checkin Instructions

• To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation.
• Guests must contact the property in advance for check-in instructions.
• Front desk staff will greet guests on arrival at the property.
• Information provided by the property may be translated using automated translation tools.
• The entrance to the property closes between 11 PM and 5 AM on weekdays and between 1 AM and 5 AM on Saturdays and Sundays.
• Guests are not permitted to enter or leave the property during this time.