Grand Vista Hanoi Hotel

Important information:

• •Deposit: 1000000 VND per room per night
• •Children 0–5 yrs: extra bed available
• •Extra bed: not included (940000 VND per guest per night)
• •Shuttle (airport): not included (1155000 VND)
• •Front desk is open 24/7.
• •This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
• •Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• •One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• •Only registered guests are allowed in the guestrooms.
• •No pets and no service animals are allowed at this property.
• •This property advises that enhanced cleaning and guest safety measures are currently in place.
• •Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
• •Personal protective equipment, including masks and gloves, will be available to guests.
• •Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
• •Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
• •Each guestroom is kept vacant for a minimum of 24 hours between bookings.
• •You'll be asked to pay the following charges at the property:
• •Airport shuttle transfer per adult: VND 1050000 (one-way)
• •Airport shuttle transfer per child: VND 0 (one-way), (up to 5 years old)
• •We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
• •The following fees and deposits are charged by the property at time of service, check-in, or check-out.
• •Fee for English breakfast: VND 350000 for adults and VND 250000 for children (approximately)
• •Airport shuttle fee: VND 1050000 per vehicle
• •Early check-in is available for a fee (subject to availability, amount varies)
• •The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.