Radisson Blu Hotel & Residence Nairobi Arboretum Hotel

Important information:

• •Cot / crib: not included
• •Front desk is open 24/7.
• •Pool access available from 7:00 AM to 7:00 PM.
• •Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• •One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• •The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• •No pets and no service animals are allowed at this property.
• •This property advises that enhanced cleaning and guest safety measures are currently in place.
• •Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.
• •Personal protective equipment, including masks and gloves, will be available to guests.
• •Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
• •Contactless check-out is available.
• •Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
• •Each guestroom is kept vacant for a minimum of 48 hours between bookings, and can be accessed from outside the building via exterior corridors.
• •This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson).
• •This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
• •Fee for buffet breakfast: approximately USD 30 for adults and USD 30 for children
• •Airport shuttle fee: USD 38 per vehicle (maximum occupancy 3)
• •Airport shuttle fee per child: USD 0 (up to 6 years old)
• •Early check-in fee: 75 percent of room rate (subject to availability)
• •Late check-out fee: 75 percent of room rate (subject to availability)
• •Laundry fee: USD 15 per day
• •Spa fee: USD 60 per day
• •The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.