The Shilla Seoul

National Ratings

Property class, provided by our rating system, is based on property type, amenities, and services.

Know Before You Go

• Some facilities may have restricted access.
• Guests can contact the property for details using the contact information on the booking confirmation.
• Fees: Fee for buffet breakfast: approximately KRW 90000 for adults and KRW 45000 for children Valet parking fee: KRW 35000 per stay Early check-in is available for a fee (subject to availability) Late check-out is available for a fee (subject to availability) Rollaway bed fee: KRW 66000.0 per day Facilities fee: KRW 45000 per person, per day and includes use of: sauna The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

Checkin Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Safety features at this property include a fire extinguisher Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Guests booking an Executive Level room type are permitted to invite up to 2 non-resident guests to the Executive Lounge during the week (excludes Friday, Saturday, Sunday, and public holidays) for a surcharge.
• Children under 13 years old are not allowed in the Executive Lounge, except on weekends and public holidays from noon to 3 PM and must be accompanied by a parent or guardian.
• Children under 13 years old are only permitted to use the indoor and outdoor pools with parental supervision.
• Children under 13 years old are permitted to use the indoor pool on weekends only.
• Guests under 140 cm tall are permitted to use the outdoor swimming pool only while wearing a life jacket.
• Guests booked in "no outdoor pool access" room categories are charged fees to access the pool.
• Entry to the outdoor pool may be limited due to maximum occupancy policy.
• In case of overcrowding, guests may have to wait to use the pools.
• Guests cannot pre-book entry to the pool.
• Up to 2 sun beds per room are available for use in the outdoor pool area (first-come, first-served basis) and some sun beds are prioritized for guests who book exclusive packages.
• Children under the age of 36 months must wear swim diapers in the pool.
• Rubber rings must be less than 1 meter in diameter and are only allowed in the children's pool.
• Access to Urban Island may be restricted in extreme weather conditions.
• Please note: Guests will not be able to use or earn any points with third-party rewards programs at this property.

Special Checkin Instructions

• Front desk staff will greet guests on arrival at the property.
• For any questions, please contact the property using the information on the booking confirmation.
• Information provided by the property may be translated using automated translation tools.
• Children under 13 years old are allowed in the indoor swimming pool on weekends and holidays only, and must be accompanied by an adult.
• At all other times, the indoor swimming pool may only be used by guests aged 13 years and above.
• Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
• The executive lounge is open 6:30-10 AM for breakfast Monday-Friday (6:30-10:30 AM Saturday, Sunday, and public holidays), 3:30-5 PM for afternoon tea, and 6-10 PM for happy hour.
• This property's indoor pool is open daily 6 AM-10 PM.
• Disposable personal items, such as toothbrush, toothpaste, and razors are available in-room (surcharge).