Mountain Exposure Luxury Chalets & Apartments

House Rules

Children welcome No pets, service animals welcome No smoking

Know Before You Go

• Reservations are required for massage services.
• Reservations can be made by contacting the aparthotel prior to arrival, using the contact information on the booking confirmation.
• A car is not required for transportation to and from this property.
• The property is professionally cleaned.
• Contactless check-in and contactless check-out are available.
• Fees: Nearby parking fee: CHF 24 per day (22966 ft away) Housekeeping is available for an additional fee and varies based on unit size Rollaway bed fee: CHF 50.0 per day The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

Mandatory Fees

• and Taxes: You'll be asked to pay the following charges at the property.
• Fees may include applicable taxes: A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old.
• This tax does not apply to children under 9 years of age.
• We have included all charges provided to us by the property.

Checkin Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards
• Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
• Host has not indicated whether there is a smoke detector on the property
• Safety features at this property include a fire extinguisher and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• This property is professionally cleaned
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Special Checkin Instructions

• This property offers transfers from the train station (surcharges may apply).
• To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation.
• The front desk is open daily from 9:30 AM - 5:00 PM.
• To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation.
• Prior to arrival, guests must complete online registration with the property via a secure link.
• Guests will be asked to provide the property with a copy of their passport before arrival.
• If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation.
• Guests planning to arrive outside of normal check-in hours will receive an email within 72 hours before arrival with check-in instructions and key retrieval information.
• The front desk is staffed during limited hours.
• For any questions, please contact the property using the information on the booking confirmation.
• Information provided by the property may be translated using automated translation tools.
• Zermatt is in a car-free zone and can be reached only by train.