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Rooms
Make yourself at home in one of the 94 air-conditioned rooms featuring indoor private hot tubs and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads. Conveniences include phones, as well as safes and desks.
Amenities
Pamper yourself with onsite massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 hot tubs, a sauna, and a fitness center. This Mediterranean resort also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Dining
Enjoy international cuisine at Nirvana Restaurant, a poolside restaurant which features a pool view. You can also stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. A complimentary cooked-to-order breakfast is served daily from 7 AM to 11 AM. Business, Other Amenities Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Free self parking is available onsite. Attractions Distances are displayed to the nearest 0.1 mile and kilometer. Jaguar Park - 0.1 km / 0.1 mi Jaguar Viewpoint Tulum - 0.2 km / 0.1 mi Tulum National Park - 0.3 km / 0.2 mi Acceso al Parque Jaguar - 0.3 km / 0.2 mi SFER IK - 1.1 km / 0.7 mi Las Palmas Public Beach - 1.2 km / 0.7 mi Playa Paraiso - 1.8 km / 1.1 mi Hunab Lifestyle Center - 2.3 km / 1.4 mi Tulum Beach - 2.6 km / 1.6 mi Temple of the Frescoes - 3.3 km / 2 mi Tulum Mayan Ruins - 3.3 km / 2 mi Playa Ruinas - 3.3 km / 2.1 mi Temple of the Descending God - 3.5 km / 2.1 mi Casa del Cenote - 3.5 km / 2.2 mi Tulum Tower - 3.8 km / 2.3 mi The nearest airports are: Tulum Intl. Airport (TQO) - 44.4 km / 27.6 mi Cancun Intl. Airport (CUN) - 120.6 km / 74.9 mi Spoken Languages English Spanish Know Before You Go: Pool access available from 7:00 AM to 10:00 PM. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. Guests under 18 years old are not permitted at this adults-only property. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property. Free in-room WiFi has a 1-device limit. WiFi in public areas is also free and has a 1-device limit. Cashless payment methods are available for all transactions. This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly). Fees: A late check-out fee will be charged The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Mandatory Fees and Taxes: You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Breakage deposit: USD 200.00 per stay Destination fee: USD 13 per person, per night. This fee does not apply to children under 1 year of age. A damage deposit of USD 200.00 will be collected before check-in. We have included all charges provided to us by the property. Checkin Instructions: Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards; cash is not accepted Cashless transactions are available Noise-free guestrooms cannot be guaranteed Safety features at this property include a smoke detector and a security system This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Special Checkin Instructions: This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Checkin Time: 3:00 PM Checkin Minimum Age: 18 Checkout Time: 12:00 PM
Hotel policies:
Check-in: 3:00
Check-out: 12:00
Carr Tulum Boca Paila Km 3.85, Tulum, MX