Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort

Important information:

• •Deposit: 200 USD per room per stay
• •As of April 1,2021 VISITAX for foreign tourists comes into force. Payment in the amount of 224 Mexican pesos (or $10 USD per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure.
• •Pool access available from 7:00 AM to 8:00 PM.
• •One child 1 year old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• •Only registered guests are allowed in the guestrooms.
• •This property advises that enhanced cleaning and guest safety measures are currently in place.
• •Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
• •Personal protective equipment, including masks, will be available to guests.
• •Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
• •Contactless check-in and contactless check-out are available.
• •Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
• •Each guestroom is kept vacant for a minimum of 24 between bookings.
• •This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).
• •The following fees and deposits are charged by the property at time of service, check-in, or check-out.
• •Late check-out is available for a fee (subject to availability, amount varies)
• •The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.