BYPILLOW Villa Lorena

Know Before You Go

• Cash transactions at this property cannot exceed EUR 1000, due to national regulations.
• For further details, please contact the property using information in the booking confirmation.
• Only registered guests are allowed in the guestrooms.
• Parking height restrictions apply.
• Contactless check-in and contactless check-out are available.
• Fees: Fee for continental breakfast: approximately EUR 12 per person Covered self parking fee: EUR 15 per day Early check-in is available for a fee (subject to availability) Late check-out is available for a fee (subject to availability) The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

Mandatory Fees

• and Taxes: You'll be asked to pay the following charges at the property.
• Fees may include applicable taxes: Breakage deposit: EUR 100 per stay We have included all charges provided to us by the property.

Checkin Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Special Checkin Instructions

• The front desk is open daily from 8:00 AM - 4:00 PM.
• To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation.
• Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival.
• Guests must contact the property in advance for check-in instructions and lockbox information.
• The front desk is staffed during limited hours.
• Information provided by the property may be translated using automated translation tools.
• All guests, including children, are required to present a valid government-issued ID card at check-in.