Hotel Riu Palace Kukulkan - Adults Only - All Inclusive

Důležité informace:

• •Od 1. dubna 2021 vstupuje v platnost VISITAX pro zahraniční turisty. Platbu ve výši 224 mexických pesos (nebo 10 USD na osobu) lze provést prostřednictvím webového portálu http://visitax.gob.mx/. Zahraniční turisté mohou zaplatit v Quintana Roo před svým pobytem nebo během něj. Doklad o zaplacení musí být předložen na letišti před odletem.
• •Front desk is open 24/7.
• •In case of check-in after 12:00 AM, guests should inform the hotel in advance and get check-in instructions. Contact information can be found on the booking confirmation.
• •Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• •Guests under 18 years old are not permitted at this adults-only property.
• •No pets and no service animals are allowed at this property.
• •This property advises that enhanced cleaning and guest safety measures are currently in place.
• •The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays.
• •Personal protective equipment, including masks, will be available to guests.
• •Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.
• •Enhanced food service safety measures are in place.
• •Individually-wrapped food options are available for breakfast, lunch, and dinner.
• •This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) and Covid-19 Health Protocol (RIU).