The Cumberland Hotel - OCEANA COLLECTION

Renovation

• The following facilities or services will be unavailable from January 29 2027 to February 1 2027 (dates subject to change): One of the swimming pools
• Spa Spa/Beauty services

National Ratings

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Know Before You Go

• This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
• Reservations are required for massage services and spa treatments.
• Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Some facilities may have restricted access.
• Guests can contact the property for details using the contact information on the booking confirmation.
• Cashless payment methods are available for all transactions.
• Fees: Fee for buffet breakfast: approximately GBP 15.95 for adults and GBP 7.95 for children Self parking fee: GBP 12.00 per night Late check-out fee: GBP 20.00 (subject to availability) Crib (infant bed) fee: GBP 6.0 per night The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

Checkin Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards, and cash Cashless transactions are available Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Guests have access to indoor pool, sauna, and fitness facility at The SunCliff Hotel, located next door.
• The outdoor swimming pool is open from 8 AM-4:30 PM for cold water swimming in winter months (October-April).
• The pool is heated only from late spring through summer.

Special Checkin Instructions

• Front desk staff will greet guests on arrival at the property.
• Information provided by the property may be translated using automated translation tools.
• The sauna, fitness center, and indoor pool at The SunCliff Hotel are closed from January 29, 2027-February 1, 2027.