Baitong Hotel & Resort

Know Before You Go

• Pool access available from 6:00 AM to 10:00 PM.
• Reservations are required for massage services.
• Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Only registered guests are allowed in the guestrooms.
• The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section).
• Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
• A car is required for transportation to and from this property.
• Cashless payment methods are available for all transactions.
• At check-in, guests must provide a record of full COVID-19 vaccination.
• The COVID-19 vaccination record requirement applies to all guests aged 6 and up.
• Fees: Fee for buffet breakfast: approximately USD 15.57 for adults and USD 10 for children Airport shuttle fee: USD 35 per vehicle (one-way, maximum occupancy 3) Pet deposit: USD 150 per stay Pet fee: USD 35 per accommodation, per night Early check-in is available for a fee (subject to availability) The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

Mandatory Fees

• and Taxes: You'll be asked to pay the following charges at the property.
• Fees may include applicable taxes: Deposit: USD 50 per accommodation, per stay We have included all charges provided to us by the property.

Checkin Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and cash
• Cashless transactions are available Long-term renters welcome
• Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Special Checkin Instructions

• This property offers transfers from the airport (surcharges may apply).
• To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation.
• To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation.
• Guests must contact the property in advance for check-in instructions.
• Front desk staff will greet guests on arrival at the property.
• At check-in, guests must provide a record of full COVID-19 vaccination.
• The COVID-19 vaccination record requirement applies to all guests aged 6 and up.
• Information provided by the property may be translated using automated translation tools.
• The name on the photo identification presented at check-in must match the name on the reservation.
• Guests are required to present their physical passport or national ID card upon check-in.
• Digital copies, scans, or photos of identification documents are not accepted.
• It is the property’s policy that children under 18 years of age cannot be accommodated at the property without an accompanying parent or legal guardian.
• Guests are required to provide proof of the parental or legal guardian relationship and authorization upon arrival.