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Rooms
Make yourself at home in one of the 184 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Amenities
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. This hotel also features wedding services, a television in a common area, and a banquet hall.
Dining
Grab a bite to eat at Borders Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Full breakfasts are available daily from 7:00 AM to 9:30 AM for a fee. Business, Other Amenities Featured amenities include a business center, limo/town car service, and express check-out. Event facilities at this hotel consist of a conference center and 6 meeting rooms. Self parking (subject to charges) is available onsite. Attractions Distances are displayed to the nearest 0.1 mile and kilometer. Stockley Park - 1.8 km / 1.1 mi Airport Bowl - 2.1 km / 1.3 mi Brunel University - 6.1 km / 3.8 mi Twickenham Stadium - 10.8 km / 6.7 mi Syon Park - 11.1 km / 6.9 mi Royal Botanic Gardens, Kew - 12.4 km / 7.7 mi Gunnersbury Park - 12.4 km / 7.7 mi Kempton Racecourse - 12.9 km / 8 mi Windsor Castle - 13.9 km / 8.6 mi Eton College - 14.1 km / 8.7 mi River Thames - 14.5 km / 9 mi Royal Holloway, University of London - 14.7 km / 9.2 mi Hampton Court - 14.9 km / 9.3 mi Pinewood Studios - 15.6 km / 9.7 mi Ealing Broadway Shopping Center - 15.7 km / 9.7 mi The nearest airports are: Heathrow Airport (LHR) - 4.7 km / 2.9 mi London City Airport (LCY) - 100.6 km / 62.5 mi Farnborough (FAB) - 41.2 km / 25.6 mi Gatwick Airport (LGW) - 72.5 km / 45 mi Luton Airport (LTN) - 56.9 km / 35.3 mi The preferred airport for Mercure London Heathrow Hotel is Heathrow Airport (LHR). Renovation This property is closed from November 18 2024 to January 1 2026 (dates subject to change). The following facilities are closed seasonally each year. They will be closed from November 1 to January 1: One of the dining venues Bar/Lounge Business center Fitness facilities Laundry facilities Meeting facilities Parking area The property will be renovating from November 18 2024 to January 31 2026 (completion date subject to change). The following areas are affected: One of the dining venues Bar/lounge Business center Elevator Exterior Fitness facilities Front desk Hallway Laundry facilities Lobby Meeting facilities Parking area During renovations, the hotel will make every effort to minimize noise and disturbance. The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday: Dining venue(s) Fitness facility The following facilities are closed on Friday and Saturday: Dining venue(s) Fitness facility Spoken Languages Hindi English Italian Polish French Romanian Spanish Know Before You Go: The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Contactless check-in and contactless check-out are available. This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly). Fees: Fee for full breakfast: approximately GBP 14.95 per person Self parking fee: GBP 16 per day Early check-in fee: GBP 10.00 (subject to availability) Late check-out fee: GBP 10.00 (subject to availability) Rollaway bed fee: GBP 15.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Mandatory Fees and Taxes: You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Deposit: GBP 50 per night We have included all charges provided to us by the property. Checkin Instructions: Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards and debit cards; cash is not accepted Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) Special Checkin Instructions: To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Checkin Time: 3:00 PM Checkin End Time: 12:00 PM Checkin Minimum Age: 18 Checkout Time: 12:00 PM
Hotel policies:
Check-in: 3:00
Check-out: 12:00
Shepiston Lane, Hayes, GB