Casa Hotel Victoria

Know Before You Go

• If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in.
• If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID.
• If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent.
• Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
• One child 8 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• Fees: Fee for continental breakfast: approximately COP 10000 for adults and COP 10000 for children Airport shuttle fee: COP 75.000 per vehicle (roundtrip) Pet deposit: COP 15000 per day Service animals are exempt from fees Late check-out fee: COP 50000 Credit card charges are subject to a surcharge of 5 percent The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

Mandatory Fees

• and Taxes: You'll be asked to pay the following charges at the property.
• Fees may include applicable taxes: You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%.
• A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia.
• This exemption applies only to tourist package bookings (accommodation plus other travel services).
• We have included all charges provided to us by the property.

Checkin Instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Minimum Spring Break check-in age is 18 years old This property accepts credit cards, debit cards, mobile payments, and cash Noise-free guestrooms cannot be guaranteed

Special Checkin Instructions

• This property offers transfers from the airport (surcharges may apply).
• Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
• There is no front desk at this property.
• To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation.
• If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation.
• Guests must contact the property in advance for check-in instructions.
• The host will greet guests on arrival.
• Information provided by the property may be translated using automated translation tools.