The Residence Aiolou Hotel & Spa

Know Before You Go

• Cash transactions at this property cannot exceed EUR 500, due to national regulations.
• For further details, please contact the property using information in the booking confirmation.
• Reservations are required for massage services and spa treatments.
• Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Fees: Fee for buffet breakfast: approximately EUR 15 for adults and EUR 7.50 for children Early check-in is available for a fee (subject to availability) Late check-out is available for a fee (subject to availability) The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

Mandatory Fees

• and Taxes: You'll be asked to pay the following charges at the property.
• Fees may include applicable taxes: A tax is imposed by the city and collected at the property.
• This tax is adjusted seasonally and might not apply year round.
• Other exemptions or reductions might apply.
• For more details, please contact the property using the information on the reservation confirmation received after booking.
• A tax is imposed by the city: From 1 November - 31 March, EUR 3.00 per accommodation, per night A tax is imposed by the city: From 1 April - 31 October, EUR 10.00 per accommodation, per night We have included all charges provided to us by the property.

Checkin Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Safety features at this property include a smoke detector
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room The (Residence - Annex building)’ accommodation is located next to the main building, and accessible only by stairs.

Special Checkin Instructions

• To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation.
• Guests will receive an email within 24 hours before arrival with check-in instructions and an access code.
• Front desk staff will greet guests on arrival at the property.
• Information provided by the property may be translated using automated translation tools.