





From €0.00
Rooms
Make yourself at home in one of the 30 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include safes and blackout drapes/curtains, and housekeeping is provided on request.
Amenities
Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. Business, Other Amenities Featured amenities include a business center and an elevator. Attractions Distances are displayed to the nearest 0.1 mile and kilometer. Plaza Paraiso - 0.1 km / 0.1 mi Paseo del Carmen - 0.1 km / 0.1 mi Quinta Avenida - 0.3 km / 0.2 mi Founders Park - 0.4 km / 0.2 mi Playa del Carmen Maritime Terminal - 0.4 km / 0.2 mi Portal Maya - 0.5 km / 0.3 mi Playacar Beach - 0.5 km / 0.3 mi Playa del Carmen Main Beach - 0.6 km / 0.4 mi Xaman Ha Aviary - 0.6 km / 0.4 mi Mercado Playa del Carmen - 0.7 km / 0.4 mi Chabad Playa del Carmen - 0.7 km / 0.4 mi 3D Museum of Wonders - 0.8 km / 0.5 mi Frida Kahlo Museum - 0.9 km / 0.6 mi Central Square - 0.9 km / 0.6 mi Riviera Gran Casino - 1 km / 0.6 mi The nearest airports are: Cozumel Intl. Airport (CZM) - 35.2 km / 21.9 mi Cancun Intl. Airport (CUN) - 57.6 km / 35.8 mi Renovation The following facilities or services will be unavailable from April 27 2026 to June 7 2026 (dates subject to change): Swimming pool The property will be renovating from April 27 2026 to June 7 2026 (completion date subject to change). The following areas are affected: Swimming pool During renovations, the hotel will make every effort to minimize noise and disturbance. Spoken Languages English Spanish Know Before You Go: Pool access available from 8:00 AM to 10:00 PM. No pets and no service animals are allowed at this property. Fees: Housekeeping fee: MXN 450 every 4 days; may vary based on length of stay and unit size Air conditioning fee: MXN 150 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Mandatory Fees and Taxes: You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A tax is imposed by the city: MXN 58.66 per accommodation, per night Cleaning fee: MXN 300 per accommodation, per stay A damage deposit of MXN 2500 will be collected before check-in. Deposit is payable by wire transfer and is due within 24 hours of booking the reservation. We have included all charges provided to us by the property. Checkin Instructions: Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Special Checkin Instructions: There is no front desk at this property. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with special check-in instructions and key retrieval information. The host will greet guests on arrival.Guests are recommended to download the property's App de tu Agencia mobile app before check-in. Information provided by the property may be translated using automated translation tools. Checkin Time: 4:00 PM Checkin Minimum Age: 18 Checkout Time: 11:00 AM
Hotel policies:
Check-in: 4:00
Check-out: 11:00
15 AVENIDA SUR, 77710, PLAYA DEL CARMEN, MEXICO