Eterna Tulum

Amenities

Be sure to enjoy recreational amenities including an outdoor pool and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, concierge services, and a communal living room. The beach shuttle (surcharge) makes getting to the surf and sand a breeze.

Dining

Grab a drink at the swim-up bar while enjoying a refreshing dip in the hotel pool. Business, Other Amenities Featured amenities include express check-in, express check-out, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours). Attractions Distances are displayed to the nearest 0.1 mile and kilometer. Hospital de Tulum - 1.1 km / 0.7 mi Holistika Art Walk - 1.3 km / 0.8 mi Dos Aguas Park - 1.5 km / 0.9 mi Cenote Cristal - 2.9 km / 1.8 mi Hunab Lifestyle Center - 3.4 km / 2.1 mi Cenote Escondido - 3.4 km / 2.1 mi Jaguar Park - 3.5 km / 2.2 mi Cenote Calavera - 3.9 km / 2.4 mi Tulum Tower - 5 km / 3.1 mi Temple of Doom - 4.7 km / 2.9 mi Gran Cenote - 5.4 km / 3.4 mi Playa Ruinas - 5.4 km / 3.4 mi Acceso al Parque Jaguar - 5.4 km / 3.4 mi Tulum National Park - 5.5 km / 3.4 mi Jaguar Viewpoint Tulum - 5.5 km / 3.4 mi The nearest airports are: Tulum Intl. Airport (TQO) - 39.9 km / 24.8 mi Cancun Intl. Airport (CUN) - 121.2 km / 75.3 mi Spoken Languages English Italian Spanish Know Before You Go: Clothing is optional at this property. Pool access available from 7:00 AM to 11:00 PM. Children 18 years old and younger are not permitted at this property. Only registered guests are allowed in the guestrooms. A car is not required for transportation to and from this property. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly). Fees: Airport shuttle fee: MXN 3000 per vehicle (one-way, maximum occupancy 5) Early check-in fee: MXN 400 (subject to availability) Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Mandatory Fees and Taxes: You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Deposit: MXN 2000 per accommodation, per stay Service fee: MXN 20 per accommodation, per night A damage deposit of MXN 2000 will be collected before check-in. We have included all charges provided to us by the property. Checkin Instructions: Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards, mobile payments, and cash This property reserves the right to pre-authorize the guest's credit card prior to arrival. Cashless transactions are available Long-term renters welcome Some water is reused through a grey water recycling system Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Special Checkin Instructions: The front desk is open daily from 7:00 AM - 11:00 PM. Guests will receive an email within 72 hours before arrival with check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools. Checkin Time: 3:00 PM Checkin End Time: anytime Checkin Minimum Age: 18 Checkout Time: 12:00 PM